Shipping Policy

Shipping policy

Shipping Policy

At Modern Mama, we are committed to delivering your orders efficiently and securely. Below is an outline of our shipping terms and conditions:

Shipping Rates

  1. Europe (EU):

    • Standard shipping fee: €14.99.
    • Free shipping for orders over €65
  2. Non-EU Countries UK, Switzerland and the US

    • Standard shipping fee: €19.99.
    • Free shipping for orders over €65

Processing and Delivery Times

  • Processing Time: Orders are typically processed within 1-3 business days.
  • Delivery Time:
    • EU countries: 5-7 business days.
    • Non EU countries: 8-10 business days.
    • Please note that delivery times may vary slightly during peak shopping periods or due to unforeseen delays with courier services.

Free Shipping Terms

  • Free shipping is automatically applied at checkout for orders exceeding €65, regardless of location.
  • Any promotional discounts or coupon codes applied to your order will not affect the free shipping threshold.

Additional Information

  • Modern Mama is not responsible for delays caused by customs processing or other external factors beyond our control.
  • In the unlikely event of a lost or damaged package, please contact our customer service team immediately at info.themodernmama@gmail.com for assistance.

Thank you for choosing Modern Mama. We’re excited to bring our exquisite products straight to your door!